Question No 16:
Communication: Deming's 14 Points for Quality Management?
Deming developed 14 Points to assist Japan with its industrial revival after WWII.
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Thursday 30 July 2015
Wednesday 29 July 2015
Wednesday 22 July 2015
CPHQ Exam Question No 15
Question No 15:
Analysis: Outcome data
Tie process improvement activities and outcome data to each other and assess processes for their cost-effectiveness.
Analysis: Outcome data
Tie process improvement activities and outcome data to each other and assess processes for their cost-effectiveness.
Sunday 12 July 2015
CPHQ Exam Question No 14
Question No 14:
Analysis: Is - Is Not Method:
Used to identify root causes and keep the team focused on the immediate problem. Does not focus on the people involved, just the problem.
Analysis: Is - Is Not Method:
Used to identify root causes and keep the team focused on the immediate problem. Does not focus on the people involved, just the problem.
Sunday 5 July 2015
CPHQ Exam Question No 13
Question No 13:
Explain The Five Whys?
Designed by Taiichi Ohno of Toyota, in Japan. A team asks "why" in a sequential manner, to narrow the focus and arrive at consensus about the cause of an event..
Explain The Five Whys?
Designed by Taiichi Ohno of Toyota, in Japan. A team asks "why" in a sequential manner, to narrow the focus and arrive at consensus about the cause of an event..
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